Spotlight
Over half a Billion people to use mobile money transfer services by 2014
Source: Juniper Research,
October, 2009
In 2013 almost 300 Billion transactions, worth more than $860 Billion, will be conducted using a mobile phone – a twelve-fold increase in gross global transaction values in just five years
Source: Informa Telecoms & Media,
February, 2009
424 Million consumers will be sending over $157 Billion of personal funds via mobile domestically, whilst a further 73 Million will be sending $48 Billion of funds via mobile internationally
Source: Informa Telecoms & Media,
February, 2009
International mobile money transfer services to exceed $65 Billion by 2014
Source: Juniper Research,
October, 2009
Gross transaction value of mobile payments in the US will reach $25.2 Billion in 2013
Source: Research and Markets,
September, 2009

CPNI to Speak at NACHA’s Payments 2010

CPNI will be presenting at NACHA’s Payments 2010 conference, April 25th – 28th in Seattle, Washington. On Monday, April 26th at 11:15 AM Rusty Carpenter, General Manager U.S. for CPNI, will review key considerations for a successful rollout of mobile payments. Payments 2010 is the most vital event in the payments industry.

CPNI Featured at NACHA’s Internet Council Meeting February 24th and 25th

CPNI U.S. General Manager Rusty Carpenter was a featured speaker at NACHA’s Internet Council Meeting February 24th and 25th in New Orleans. NACHA’s Internet Council tackles the important issues for transacting in the online environment as well as mobile payments and remote channel management. The council is the natural home to the WEB and TEL ACH Standard Entry Class Codes for which it developed the operating rules and industry guidelines. Mr. Carpenter’s session, Exploring the Market Opportunities for Person-to-Person Payments outlined the different types of P2P models operating in the marketplace, how these models work, the value proposition to both consumers and financial institutions and the role of the ACH Network in eliminating barriers and driving adoption in P2P. NACHA supports the growth of the ACH Network by managing its development, administration, and governance. NACHA represents nearly 11,000 financial institutions through 18 regional payments associations and direct membership.

CPNI Hosts Webinar with The Clearing House

CPNI hosted a webinar with The Clearing House on Wednesday, January 27th: Remote Mobile Payments for Financial Institutions - Keys to a Successful Rollout. The Clearing House members learned about the critical decisions financial institutions will need to make as they enter the mobile payments market. The Clearing House, through their national ACH operator Electronic Payments Network, serves more than 1,500 commercial banks, credit unions and savings banks. With ACH, wire and check image, The Clearing House clears and settles more than 40 million payments with a value of $2.4 trillion each day.

Mercatus Study Says Mobile Offers Banks a Clear First-Mover Advantage & Banks That Delay Risk Losing Best Customers to Competition

On December 3rd Mercatus released the results of a six month consumer research study survey sponsored by Visa Inc. The study examined the impact of mobile financial services, including mobile banking and payments, on consumer decision-making, specifically when it came to selecting retail banking services. Consistent with past innovations in financial services delivery, such as online banking and ATMs, mobile financial services are approaching a tipping point. Mercatus' analysis assessed consumer behavior across three decades of distribution channel innovation, revealing how the current pace of mobile adoption exceeds past innovations including ATMs, debit cards and online banking.

Highlights of the survey:

  • The survey finds that nearly one-third of consumers are using, or considering using, mobile financial services in the next year
  • Responses indicate that consumer mobile financial service adoption will grow significantly during the next five years, exceeding the use of online banking by 2015
  • "Owing to its rapid pace of adoption, mobile is a market that offers a clear first-mover advantage. Banks that act soon, and aggressively deploy mobile financial services, will capture a clear market opportunity to aggressively deploy mobile financial services," said Bob Hedges, Mercatus managing partner. "Banks that delay will risk losing their best customers to the competition"
  • Mobile financial service capabilities were more impactful in a consumer's decision to select a bank than availability of online banking, access to ATMs, or nearby branches
  • Banks offering mobile financial services should anticipate as much as a sixty percent increase in sales lift
  • Customer acquisition promotional offers including mobile financial services out-performed those that did not include mobile financial services by nearly thirty percent
  • A decrease in cost of acquiring a new customer by as much as twenty percent based on the increased effectiveness of mobile-related customer acquisition marketing
The research also found that users of mobile financial services:
  • Are younger (between age 18 and 39) and have higher incomes
  • Hold higher balances at their primary bank, use more banking and card products, and display lower rates of attrition as compared to traditional customers
  • Can be serviced at a twenty percent lower cost than traditional bank customers
  • Display lower rates of attrition as compared to traditional customers

CPNI Emphasizes Importance of Multi-channel P2P Capability

CPNI’s P2P solution PATsend™ is a comprehensive, secure, multi-channel payment offering with a specific emphasis on remote mobile payments. Financial Institution customers can conveniently send money from their account to another person’s account, domestically or internationally. PATsend allows individuals to use a mobile phone, the web or an ATM to send money to friends and relatives anywhere in the world simply by entering the recipient’s phone number or email address.

CPNI Speaks at First Ever Mobile Money Canada

Jason Hurlbut, CPNI Vice President Global Sales and Business Development, was a featured speaker at Mobile Money Canada November 10th 2009 in Toronto, Canada. The conference was the first public review of the current state of the Canadian mobile financial services industry. Jason lead a panel discussing “Unlocking The Secrets to Profitable Mobile and Contactless Payments for Banks and Mobile Operators”. Other features speakers included Thomas Purves, Business Leader, Product Innovation at Visa Inc., Frank Maduri, President of MTAC Group and JP Kamel of Excellis Consulting.

CPNI Featured at Global Payments Forum

CPNI’s Rusty Carpenter presented at the Global Payments Forum October 29th at the NACHA offices in Herndon, VA. The Global Payments Forum is the premier place for financial industry stakeholders to be involved in more positive, efficient, revenue generating directions. Rusty discussed “Canadian Mobile Payments – Taking Back the Payment Franchise”, reviewing in detail the announcement of the collaborative launch of the Zoompass service by Canada’s three largest wireless phone companies, serving to disintermediate banks from the payment process.

CPNI Headlines 2009 Philadelphia Payments Forum

Rusty Carpenter, General Manager of the U.S. for CPNI, was a main attraction at the 2009 Philadelphia Payments Forum in Philadelphia, PA on September 15th. Rusty’s session on “Mobile Payments and Account to Account Transaction Growth” was a focal point of the conference, which revealed what electronic payments have to offer financial institutions across the United States, including how to benefit from the ACH Network and expand opportunities with innovative mobile solutions.

CPNI Presence Felt at Prepaid Press Expo

CPNI’s Rusty Carpenter was a featured speaker at the Prepaid Press Expo August 18th – 20th in Las Vegas. The Prepaid Press Expo is the only trade event that focuses on the convergence of wireless, gift cards/alternative payments and calling cards. Rusty’s session, “E-Commerce, Mobile Phones and the Underbanked – New Markets, New Opportunities” addressed how mobile phones are reaching the credit challenged and underbanked, providing a new e-commerce audience that has the power to be the driver of a new wave of mobile commerce that will last into the next decade. The discussion also looked closely at the size of the new opportunity and the changing dynamics of e-commerce and mobile commerce.

CPNI Takes a Detailed Look at Zoompass and the Disintermediation of Canadian Banks

CPNI hosted a webinar for Canadian financial institutions on July 7th, “Zoompass – a threat to interchange?”, that looked closely at what the launch of Zoompass means to the future of payments in Canada and how it will affect Canadian banks. Vice President of Global Sales and Business Development Jason Hurlbut reviewed the issues and potential options for the Canadian banking industry to bring banks back into the mobile payment process and to grow and defend their payments franchise.

CPNI Addresses Leading Financial Institutions and Telecom Companies at Unisys Payment Conference June 30th in London

CPNI Vice President, Global Sales & Business Development, Jason Hurlbut was a featured speaker at the Unisys Payment Conference June 30th in London. The conference hosted leading financial institutions and telecom companies and addressed where the mobile payments market share will come from, who owns mobile payment customers, security concerns and opportunities for banks and telecommunication companies to cooperate. Jason discussed the current requirements for mobile payment solutions and what value added services banks can provide in the future. Other featured speakers included Nick Fraser, VP and GM Financial Services and Commercial Industries (UKMEA) at Unisys, Samee Zafar, Director, Edgar Dunn & Company and Roger Arnold, CEO, iPSL.

CPNI at Puerto Rico Payments Forum

CPNI’s Rusty Carpenter was invited by the Electronic Payments Network (EPN) to be a featured speaker at the Puerto Rico Payments Forum in San Juan on June 5th. EPN is The Clearing House’s national ACH operator, serving more than 1,500 commercial banks, credit unions and savings banks. The Clearing House clears and settles more than 40 million payments with a value of $2.4 trillion each day. Rusty presented at the Mobile Payments and P2P session to financial professionals from Puerto Rico, the Caribbean and continental U.S., providing insight into how mobile payments technology is being used and will be used to facilitate account to account transaction growth.

CPNI presents to Financial Institutions, Mobile Operators and Mobile Financial Service Providers at Mobey Forum

CPNI’s Rusty Carpenter, General Manager for the U.S., was a featured speaker January 21st and 22nd at the Mobey Forum plenary workshop in Dublin, California.

CPNI Sponsors Sun Finance Summit 2008 in Buenos Aires

CPNI was invited to attend the Sun Finance Summit November 6th and 7th in Buenos Aires, Argentina. One of only 6 sponsors, CPNI was the only mobile commerce solution provider at the event.

CPNI at Mobey Forum

CPNI Vice President, Global Sales & Business Development Jason Hurlbut was a featured speaker at the Mobey Forum September 23rd and 24th in Oslo, Norway. Mobey Forum is a non-profit, global, financial industry-driven forum, whose mission is to encourage the use of mobile technology in financial services. It was established in May 2000 by a number of world’s leading financial institutions and mobile terminal manufacturers. The mission of the Mobey Forum is to enable and encourage banks to offer mobile financial services by creating suitable business models through cross-industry collaboration.

CPNI Partners with SWIFT and IBM at Sibos 2008

CPNI’s person-to-person mobile payments application PATsend was highlighted and referenced as a SWIFT Partner qualified for Workers’ Remittances. Workers’ Remittances is a new SWIFT solution for cross border, person-to-person payments. It comprises market practice rules, messaging, and reference data services, tailored for this market. It provides a low-cost, efficient platform for banks to support person-to-person payment services with their bilateral counterparts.

In the IBM booth, CPNI’s full suite of mobile commerce solutions were demonstrated. The IBM Payments Framework for Financial Services provides integrated solutions helping create a competitive edge through renovating, consolidating, and simplifying payment environments.

CPNI Twice Plays to Packed House at Sibos 2008

CPNI hosted 2 standing room only sessions in Vienna at Sibos 2008 - Mobile Commerce: Remittances to Merchant Payments, Disintermediation to Opportunity, Hype to Reality and Mobile Payments, Trends, Technologies and Outlook.

Jason Hurlbut and Rusty Carpenter from CPNI presented Mobile Commerce: Remittances to Merchant Payments, Disintermediation to Opportunity, Hype to Reality, a discussion which identified the critical components in the decision making process for banks as they make their mobile decisions. Banks have the opportunity to align themselves with a solution that provides unparalleled security, simplicity, immediacy and ubiquity. CPNI explained how!

CPNI’s Mobile Payments, Trends, Technologies and Outlook panel discussion addressed the potential for mobile payments, the distinction between mobile banking and mobile payments, how the mobile payments market is segmented and which models are emerging as leaders. Carl Morath, Global Head of Retail Banking for Sun Microsystems moderated a distinguished panel featuring:

Girish Nayak
General Manager and Head – NRI Services
ICICI Bank

Hikmet Ersek
Executive Vice President and Managing Director
Europe/Middle East/Africa/South Asia
Western Union

Dag-Inge Flaatraker
General Manager, DnB NOR
Chairman EPC Mobile Expert Group

Rusty Carpenter
General Manager, U.S.
CPNI Inc.

CPNI’s Mobile Commerce Solutions Highlighted in SWIFT’s Solution for Worker Remittances: Ready for Roll Out Conference Session at Sibos 2008.

SWIFT featured CPNI’s person-to-person payment solution PATsend while introducing Sibos attendees to Workers' Remittances, their new messaging framework for cross border, person-to-person payments.

Rusty Carpenter is Featured Speaker at Mobile Financial Services Summit

CPNI’s Rusty Carpenter, General Manager for the U.S., was invited by The Pelorus Group to be a featured speaker at the 3rd Annual Mobile Financial Services Summit July 29th and 30th in Denver, Colorado. Rusty was asked to present in the Person-To-Person Payment Services and Money Transfers: A Consumer Need There for the Asking? session which addressed the P2P opportunity at hand, successes to date and how to best serve the unbanked and underbanked community.